Our system is more than just a CRM for service stations. Ulteama is a universal program for workshops and service centers, designed as a comprehensive solution for automating small and medium-sized businesses, taking into account the key processes and typical tasks of any service organization.
All you need for a Workshop
Scheduler
Plan the workload of posts and craftsmen
Individual work schedule
Visualization of the workload
Order
Simple order creation and management
Service and Parts Directory
Additional information about the order
Attachment of photos and files to the order
Distribution of tasks among the masters
Payments and Finance
Income and Expense Tracking
Financial reports
Access to cash
Articles on payments and expenses
Sweet accounting
Parts inventory
Parts deduction for orders
Return to Supplier
History of the spare parts movement
Inventory control
Client Base
History of interactions with each client
Storing information about customer orders and objects
Communication between clients and companies and departments
Reports and Analytics
Profit Report by Orders
Reports on masters and services
Financial Reports
Customer Turnover Report
Additional order reports
Integrations
Parts selection through suppliers
Binotel Telephony
Messengers
Support
Technical support for all inquiries
Help with settings
Help with data import
Settings
Setting up business processes and directories
Settings for access and roles
Document Templates
Employee monitoring
Employees' Workload
Access Management
Saving change history
Salaries
Payroll calculations according to your rules
Bonuses and Penalties
Detailed report on salaries
We understand your challenges and offer effective solutions
Save time
- Quick creation of requests and orders
- Communication between departments
- Searching for important information
Remember the important thing
- Order history
- Communication and chats
- Photos and documents
- All information that was provided
Convenient
- Interface customization
- All processes in one place
Ulteama – a comprehensive solution for automating repair services
Planning and Scheduling
- Creating an appeal
- Pre-calculation of cost
- Reminder
- Creating an order in one click
Order Management
- Convenient order creation
- Services and service packages
- Work and parts connections
- Parts calculation functionality
- Intuitive interface
Payments and Finance
The financial module of the application provides complete control over all transactions related to expenses and income within the company. CRM with financial accounting for repair service.
- Control of income and expenses
- History of cash flow
Warehouse inventory
The warehouse module provides all the tools for organizing a fully functional warehouse and managing spare parts in your workshop.
- Receipt of goods and materials
- Transfers between warehouses
- Returns to suppliers
- History of all transactions
- Control and monitoring of inventory
Salaries and Reports
Automatic payroll calculation for employees:
- Managers for order management
- Foremen for work completion
- Materials specialists for part cost estimation
Key reports for workshop analysis:
- Order profit
- Cash flow
- Service and vendor reports
The Ulteama CRM system for workshops simplifies payroll calculations and saves you time.
Settings
The “Settings” module allows you to customize your CRM to suit your workshop’s specific needs. Manage employee access rights, configure operational parameters, and integrate with external services.
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Price
Universal
- All modules are included in the price
- 3 employees (each additional 5 euros)
- 1 location (each subsequent 15 euros)
Design a custom package for your business.
What our customers are saying
Answers to frequently asked questions
A CRM helps organize orders, manage customer records, control parts and materials, and schedule technicians. This speeds up service and increases customer loyalty.
Yes, modern CRMs like Ulteama are flexibly configured for different types of workshops: auto repair shops, bike shops, boat repair shops, and equipment repair shops.
The system allows you to create requests and orders in one click, calculate the cost of work and materials, distribute tasks among technicians, and maintain a complete order history.
The CRM records all receipts and expenses, generates profit and cash flow reports, and automatically calculates employee salaries.
CRM for the repair business: convenient process management
In any workshop, order tracking, material control, and customer management are important. CRM for a repair workshop by Ulteama brings these processes together into a single system, saving time and reducing errors.
With Ulteama, you can manage a customer database, record order history, and track the availability of spare parts or consumables. The system is suitable for various types of workshops: auto services, bicycle and boat workshops, household appliance and electronics repair, furniture and shoe repair services.
Advantages of Ulteama CRM:
- fast processing of requests and orders;
- task distribution among technicians;
- control of spare parts and material movement;
- customer interaction history.
Ulteama brings all processes together on one platform, allowing teams to work smoothly and efficiently without paperwork routine.
Software for repair workshops as a universal tool
Ulteama software for repair workshops is designed for comprehensive automation of services of any scale. It combines CRM and process management, making workshop operations transparent.
With the software, workshops can:
- manage customer records and request history;
- create orders and control execution;
- automatically calculate the cost of work and materials;
- receive reports to analyze efficiency;
- configure employee access rights and integration with other systems.
Ulteama software is suitable for both small and medium-sized workshops, reducing time spent on routine operations and increasing team accuracy.
CRM for repair services with use cases
CRM for repair services by Ulteama is suitable for a wide range of areas:
- auto services and service stations;
- bicycle workshops and bike repair;
- boat, motorboat, and yacht repair workshops;
- household appliance and electronics repair services;
- furniture or shoe restoration workshops.
The system allows tracking the status of each order, attaching photos and documents, and managing consumables and spare parts. Ulteama helps distribute orders among employees, control their workload, and monitor completion deadlines.
Ulteama CRM functions:
- control of all order stages;
- financial accounting and cash flow;
- work statuses and deadlines;
- detailed reports by technicians and services.
Using Ulteama makes workshop processes transparent, speeds up work, and improves the quality of customer service.
CRM for a workshop: control and analytics
CRM for a workshop helps owners see the full picture of the business. Ulteama combines order, customer, and resource management on a single platform.
Key features:
- creation and management of orders in one click;
- automatic calculation of work and material costs;
- customer database management and order history;
- detailed reports for workshop performance analysis;
- control of material and spare part stock levels.
With Ulteama, employees spend less time on routine operations, while owners receive a tool for strategic planning.
Benefits of Ulteama for any workshop
Ulteama is already used in dozens of workshops, from bicycle and boat services to auto services and electronics repair workshops. The CRM makes order, customer, and resource management simple, transparent, and convenient.
Implementing Ulteama speeds up team workflows, minimizes errors, and improves customer service quality, making the workshop efficient and profitable.